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Samsung to suspend Galaxy Note 7 sales after battery explosions

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SEOUL: Samsung said Friday it would suspend sales of its latest flagship smartphone Galaxy Note 7 as reports of exploding batteries threatened to damage the reputation of the South Korean electronics giant.

Samsung — the world’s top maker of smartphones and ordinary mobile phones — will also offer new devices for those who have already bought the large-screen smartphone, its mobile chief said.

“We have received several reports of battery explosion on the Note 7 that was officially launched on August 19…and it has been confirmed that it was a battery cell problem,” Koh Dong-Jin told reporters.

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Samsung has so far sold one million units of the Note 7 in countries including South Korea and the US.

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So far 24 of them have been confirmed to have faulty batteries, Koh said, adding he was “deeply sorry” over the incident.

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Since late last month, several users have posted photos and videos on social media showing the charred Note 7 with part of its 5.7-inch touchscreen burnt and melted, saying it suddenly caught fire.

Growing safety concerns over the Note 7 have forced Samsung to suspend its shipments at home and delay its planned release this month in several European countries including France.

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