Ministry introduces electronic system to facilitate Hajj pilgrims
- By Web Desk -
- Apr 07, 2019
ISLAMABAD: Ministry of Religious Affairs and Interfaith Harmony her on Sunday launched an electronic monitoring system for promptly resolving the inquiries and complaints by pilgrims during the Hajj days.
Hajj monitoring system has been developed for official supervisions. The system has an in-built mechanism of transferring the un-resolved complaint to the next tier of management for taking appropriate measures.
A daily report is generated for the information of senior management. The system was launched for the first time in Hajj 2013 and updated for Hajj 2019.
Read More: Ministry of Religious Affairs launches SMS service for Hajj pilgrims
Official sources said that the Ministry of Religious Affairs in collaboration with Punjab Information Technology Board established a dedicated helpline service to facilitate the Hajj pilgrims.
The ministry also developed android application named ‘Pak Hajj Moavin.’
‘Pak Hajj Guide’, Mobile SMS service has been launched for dissemination of information.
The sources further said that the complaints could also be registered on on-line complaint registration portal.