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Pakistan Railways to set up customer service call centres

LAHORE: Pakistan Railways (PR) has decided to provide the facility of modernly equipped call centres for its passengers, Chief Executive Officer (CEO) Muhammad Javed Anwar announced while chairing a departmental meeting at Railways Headquarters in Lahore on Tuesday. Chairing a departmental meeting at Railways Headquarters, Anwar said that Pakistan Railways wants to provide prompt and in time information to its passengers, which is only possible through modern centres instead of current 117 Railways Inquiry. “Services of…