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dragged off

United Airlines CEO apologizes to outraged lawmakers after man dragged off plane

WASHINGTON:¬†US lawmakers on Tuesday threatened United Airlines Chief Executive Oscar Munoz and other airline executives with legislation to force improvements as they took carriers to task after a passenger was dragged off an overbooked flight last month. Legislators from both sides of the aisle, many of whom fly back and forth to their districts weekly, recounted their own frustrations with delays and overbooking. "If we don't see meaningful results that improve customer service, the next time this committee meets to…