SEOUL: Samsung told customers worldwide Tuesday to stop using their Galaxy Note 7 smartphones as it struggled to contain a snowballing safety crisis that threatens to derail the powerhouse global brand. The South Korean conglomerate also called a halt to worldwide sales and exchanges of the troubled Note 7s, as the federal US consumer regulator issued an alarming warning of the possible dangers the device posed to its owners, their families and homes. The news slammed Samsung's share price, which plunged by as much as 4.8…
Galaxy Note 7
SEOUL: Samsung Electronics Co Ltd scrapped its flagship Galaxy Note 7 smartphone on Tuesday less than two months after its launch, dealing a huge blow to its reputation and outlook after failing to resolve safety concerns. Samsung announced the recall of 2.5 million Note 7s in early September following numerous reports of the phones catching fire and on Tuesday it finally pulled the plug on the $882 device in what could be one of the costliest product safety failures in tech history. The decision to scrap the Note 7 came…
SEOUL: Samsung Electronics has suspended production of its Galaxy Note 7 smartphone, a report said on Monday, a month after a recall prompted by battery explosions and a day after two major overseas distributors halted replacements. Samsung, the world's largest smartphone maker, declined to comment on the report by South Korea's Yonhap news agency, which was sourced to an unidentified official with an unnamed Samsung supplier. The official told Yonhap the decision to temporarily halt production was taken in cooperation…
SEOUL: Samsung Electronics Co said on Tuesday it has got back more than 60 percent of recalled Galaxy Note 7 smartphones sold in South Korea and the United States, suggesting it is making progress in its attempts to recover from the crisis.
NEW DELHI: A smoking Samsung phone sparked alarm on an Indian flight on Friday, the airline said, weeks after the manufacturer recalled 2.5-million units of its latest model when batteries began catching fire while charging.
BEIJING: A supplier to Samsung Electronics Co Ltd said on Monday that its battery does not appear to have caused a Galaxy Note 7 smartphone to ignite in China, after Chinese media reported one of the handsets caught fire.
MIAMI: Samsung Electronics Co was sued on Friday by a Florida man who said he suffered severe burns after his Galaxy Note 7 smartphone exploded in his front pants pocket.
SEOUL: Samsung Electronics Co Ltd said on Friday it would resume selling new Galaxy Note 7 smartphones to South Korean customers from Sept. 28, as it rushes to complete the costly recall and salvage second-half sales for the device.