Japan railway

TOKYO: In what is being termed as the ‘most loyal customer care’ service, a Japanese rail company has apologized to its passengers after a train departed 20 seconds ‘too early’ The train was scheduled to depart at 9:44 am on Tuesday morning (local time), but an over-eager conductor let it go instead at 9:43:40. The incident happened at Minami Nagareyama station on the line connecting two towns 60 kilometres apart. "We deeply apologise for causing tremendous nuisance to customers," said the Tsukuba Express company.…