Karen’s Diner: A restaurant advertising terrible customer service
- 22-Mar-2022
A restaurant named Karen’s diner, which is advertising its terrible customer service is set to be opened in Greater Manchester UK. The inspiration for Karen’s diner came from the stereotype white woman named “Karen”, Karen was a self-entitled middle-aged white woman who, in a viral video, kept demanding to talk to the manager. The restaurant […]
Facebook in talks with banks to expand customer service
- 07-Aug-2018
Facebook Inc said on Monday it is in talks to deepen links with banks and financial institutions, saying it can help the firms improve their customer service. The social media company said users of financial firms such as PayPal (PYPL.O), Citibank (C.N) and American Express (AXP.N) could link their financial accounts with Facebook’s Messenger and […]
More shoppers want customer service from gadgets over humans: study
- 19-Mar-2018
NEW YORK: Most buyers prefer to be left alone as they shop in store for items like apparel and prefer to use in-store technology for customer service over personalized attention from store employees, according to a new study. The findings are based on a shopper survey conducted by HRC Retail Advisory and highlights the challenges […]