How to file a complaint with IGP Sindh to address FIR delays, police 'misconduct'
- By Web Desk -
- Apr 20, 2026
The Inspector General of Police (IGP) Sindh Complaint Cell, also known as the IGP Complaint Management System (CMS), is designed to address public grievances against police misconduct, demand of bribe, particularly the non-registration of an FIR. By following the steps below, citizens can easily file complaints for the redressal of their issues.
How to file a complaint
Citizens can reach the IGP Sindh Complaint Cell through several official channels:
Helpline: Citizens can call 1715 for direct assistance.
WhatsApp: Send a message to 0314-105831.
Online Portal: Register and track your complaint of FIR delay via the IGP Complaint Management System.
Email: Send details to [email protected].
Issues you can report
The cell specifically handles complaints regarding:
Non-registration of FIR: When a police station refuses to file your report.
Faulty Investigation: Biased or unprofessional handling of a case.
Corruption: Demands for bribes or illegal practices.
Misconduct: Illegal detention, false FIR registration, or harassment by police personnel.
Important instructions for citizens
Citizens have been directed to ensure they mention their CNIC number when filing a complaint against FIR delay. and for any query, they have been directed to contact 021-99212681 and 021-99211663 between 9am to 5pm.