Guest smashes car through hotel lobby, videos go viral

Videos of a disgruntled guest ramming his vehicle through a hotel’s doors and driving it wildly around its lobby are going viral on social media.

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The viral videos published on social media showed the white car smashing the glass doors of the central Shanghai hotel from their hinges, reversing and then bursting through into the lobby, knocking over anything in its path.

On Jan 10 a car crashed into the lobby of Jinling Purple Mountain Hotel Shanghai (上海金陵紫金山大酒店) in Lujiazui, Pudong after the driver, a guest at the hotel, had a spat with hotel staff over his notebook computer which purportedly went missing in his room. pic.twitter.com/ExOaAPTtJK

— Byron Wan (@Byron_Wan) January 11, 2023

The car, a convertible with its top up, then hurtled haphazardly around the entrance hall as bewildered spectators asked each other what was going on, with one exclaiming: “He’s going nuts!”

Local police said the incident had taken place in the late morning on Tuesday, and that the driver was a 28-year-old man named Chen who had gotten into a dispute with hotel staff over the loss of his laptop during his stay there.

No one was injured in the incident, they said in the statement posted on their Weibo social media account, adding Chen had been detained pending further investigation.

Hotel staff told AFP the laptop had been stolen and was found outside the hotel.

The car crashed into another set of doors before apparently heading for the exit, only to slam into a door frame and come to a stop, its hazard lights flashing.

Onlookers and hotel staff screamed at the driver to get out of the car, banging on it and trying to smash through a window to get the keys.

“Do you have any idea what you’ve done?” they can be heard shouting. “Are you crazy? Are you?”