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Robots on hand to greet coronavirus patients in hotels

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Reuters
Reuters
Reuters is an international news organisation owned by Thomson Reuters

TOKYO: Coronavirus patients with light symptoms arriving to stay at several Tokyo hotels are likely to get a lift from a pleasant surprise – a robot greeter in the lobby.

Japan is now using hotels to house patients who have tested positive for the coronavirus but whose symptoms are too light to need hospitalisation, and several in the capital of Tokyo just opened on Friday feature robots to help lighten the burden on nurses.

In one, a big-eyed robot named “Pepper” – appropriately wearing a protective mask – stood waiting to welcome visitors.

“Please, wear a mask inside,” it said in a perky voice. “I hope you recover as quickly as possible.”

Other messages include “I pray the spread of the disease is contained as soon as possible” and “Let’s join our hearts and get through this together.”

Pepper is not the only robot at work in the hotel in the Ryogoku area of Tokyo. A cleaning robot with the latest in Artifial Intelligence has been deployed to clean several parts of the hotel, including riskier “red zone” areas where staff access is limited.

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